Gidea Technology Company GIDEA Your Best IT Partner
IT Support
To minimise and prevent expensive IT breakdowns, Gidea offers IT services and computer support for your company, so that you do not have to bear the time and cost of an in-house fulltime IT technician but have a complete IT solutions.

IT support services benefits include:

  • Office internet connectivity
  • Network Infrastructure
  • Warranty tracking & 3rd party vendor advice
  • Risk management
  • Security assessments
  • Performance monitoring, health checks & patches management
  • Servers hosting, including web, email, printer, file, etc.
  • Critical system management & data backup solution
  • Disaster recovery plan
  • User permissions management
  • Hardware audit & software inventory
  • Helpdesk and support ticket management
  • Event logging
  • Onsite support upon request

Our outsourced IT support will allow you to focus on your core business which means:

  • More productive
  • Growing your customer base
  • Increasing revenue
  • Better returns on investment

Services Costs

We have different contract options:
  • 1-year contract
  • 6-months contract
  • 3-months contract
  • Pay-as-you-go
Base on your needs and requirements, you can find the ultimate solutions to suit your case, so that you can have enterprise level support with the minimal cost.
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